Complaint status

Complaint status according to SEBI Circular SEBI/HO/IMD/IMD-II CIS/P/CIR/2021/0685 dated December 13, 2021

Data for the month ending March 2024

Sr NoReceived fromPending at the end 
of last month
ReceivedResolved *Total Pending #Pending complaints 
> 3months
Average Resolution 
time in days^
Directly from Investors 
SEBI (SCORES) 
Other Sources (if any) 
 Grand Total 
  • ^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
  • *Inclusive of complaints of previous months resolved in the current month.
  • #Inclusive of complaints pending as on the last day of the month.

 

Trend of monthly disposal of complaints

Sr No Month Carried forward from previous month Received Resolved* Pending# 
Apr, 2023
May, 2023
Jun, 2023
Jul, 2023
Aug, 2023
Sep, 2023
Oct, 2023
Nov, 2023
Dec, 2023
10 Jan, 2024
11 Feb, 2024
12 Mar, 2024 
 Grand Total 
  • *Inclusive of complaints of previous months resolved in the current month.
  • #Inclusive of complaints pending as on the last day of the month.

 

Trend of annual disposal of complaints

Sr NoYear Carried forward from previous year ReceivedResolved* Pending# 
2019-20 
2020-21 
2021-22 
2022-23 
2023-24 
 Grand Total 
  • *Inclusive of complaints of previous years resolved in the current year.
  • #Inclusive of complaints pending as on the last day of the year.